APM CONSULTING PRIVACY POLICY
APM Consulting (“the Firm”) on behalf of itself and its affiliates is the creator, owner and publisher of the website www.apmconsulting.in, and any other associated digital medium and other online sources (hereinafter referred to as the “Website”). The Firm owns and operates the services, software and applications provided on the Website.
The Firm recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us and are committed to ensuring that your privacy is protected. In the event that you provide certain information to us by which you can be identified through your use of the Website, such information shall be stored, protected, processed and disclosed only in accordance with this Privacy Policy. This Policy describes how we treat the information we collect from you, the policies, and procedures applicable to the collection, use, disclosure, and protection of your information when you use the Firm's Website.
This Privacy Policy applies to all visitors to our Website. By accessing the Website, you agree to the terms of this Privacy Policy. The Firm may change, amend, add, or delete portions of this Policy from time to time by updating this page whether or not you have been notified of such update. You should check this page from time to time to ensure that you are aware of the changes made and you wish to continue the use of this Website thereby agreeing to be bound by any such changes.
Please read this Policy before using the Firm's Website or submitting any personal information to the Firm. If you do not agree with this Privacy Policy at any time, you are not authorised to use any of the Services or the Firm Website, and you must not provide us with any of your information.
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Definitions
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The term “APM Consulting” may be hereinafter referred to as "Firm", "we", "us" and "our".
All casual visitors and registered users of the Website and its Services may be collectively referred to as “Users”, “You” or “you” in this Privacy Policy.
The term "Group" means, with respect to any person, any entity that is controlled by such person, any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
The term "Policy" refers to this Privacy Policy.
The term "Services" refers to any services offered by the Firm on the Website or otherwise. These Services are further defined in the Terms and Conditions www.apmconsulting.in governing access to and use of the Website.
Your use of and access to the Website and Services is subject to this Privacy Policy and Terms and Conditions. All statements in this Privacy Policy apply to all Users who are required to read and understand this Privacy Policy before using the Services or accessing the Website and/or providing information to the Firm. This Privacy Policy shall be treated as a part of the Terms and Conditions of the Website and shall be read in conjunction with the Terms and Conditions. All clauses relating to applicability, enforcement, limitation of liability, indemnities, dispute resolution and such other terms stated in the Terms and Conditions stand ipso facto applicable to this Privacy Policy.
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Legal Compliance
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This Privacy Policy is published in compliance with:
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Information Technology Act, 2000.
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Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”).
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Information Technology (Procedure and Safeguards for Interception, Monitoring and Decryption of Information) Rules, 2009.
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Information Technology (Procedure and Safeguards for Monitoring and Collecting Traffic Data or Information) Rules 2009.
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Information Technology (Intermediaries Guidelines) Rules, 2011.
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Any other applicable rules, laws and guidelines currently in force in India.
By using the Services and/or the Website by otherwise giving us your information, you will be deemed to have read, understood and agreed to be bound by the terms, practices and policies outlined in this Privacy Policy. You hereby consent to our collection, use, sharing and disclosure of your information as described in this Privacy Policy. The Firm reserves the right to change, modify, add, or delete portions of this Privacy Policy, at its sole discretion, at any time. Please read this Privacy Policy in its entirety. If you do not agree with this Privacy Policy at any time, you are not authorized to use any of the Services or the Online Website and you must not provide us any of your information. If you use the Services or the Online Website on behalf of another individual or entity, you represent to us that you are authorized by such individual or entity to accept this Privacy Policy on such individual’s or entity’s behalf and consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information in accordance with this Privacy Policy.
This Privacy Policy contains the policies and practices that the Firm follows with respect to:
• the collection of information from the Users and types of information collected.
• the purpose, means and modes of collection, usage, processing, retention and destruction of such information.
• disclosure of such information.
• security of your personal, sensitive and financial data/information.
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any queries the User might have with respect to the information collected.
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Information Collected by the Firm
When You visit the Website, we receive information that is directly provided to Us by You, such as personal and/or sensitive personal information as well as information that is passively or automatically collected from You, such as that collected from the browser or device You use to access the Website. In this Privacy Policy, we refer to all this as “User Information”.
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Personal Data or Information
Data provided by You includes Personal Data or Information which is defined under the SPI Rules to mean any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. Personal Information includes information such as your name, residential address, contact number, email address and location information such as pin code, GPS and other relevant information, and social media name and handle preferences and interests which personally identify you.
Sensitive Personal Data or Information
Sensitive Personal Data or Information as per the SPI Rules includes information about a person relating to his or her medical history, financial information such as bank accounts, credit and debit card details or other payment instrument details, sexual orientation etc.
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The Firm shall not request you, under any circumstances, via the Website, to provide us with Sensitive Personal Data or Information
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Internet or Other Electronic Network Activity Data
We collect information as to how you interact with our Services and Website, preferences expressed, and settings chosen. The Firm may collect user activity and browsing history within the Website and across third-party sites and online services, including those sites and services that include our ad pixels ("Pixels"), widgets, plug-ins, buttons, or related services or through the use of cookies.
Our Website collects browsing information including, without limitation, your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Firm cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and Website, and other information about user activities on the Firm Website, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services. You can refuse cookies by turning them off in your device browser.
We may also share such data collected with third parties, such as service providers and associates, business partners and other entities, to help us operate the Website.
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Location Data
We may collect the physical location of your mobile device and use it to provide you with Services. In some instances, you may be permitted to allow or deny such use of your device's location, but if you choose to deny such use, we will not be able to provide Services due to geographical constraints.
Other Data
If you use the Website, we may collect information about your IP address and the browser you use. We may capture details of the site you visited to access the Website, duration of time spent on our Website and pages accessed. We might also collect the type of device you are using to access the Website or the version of the operating system your computer or device is running.
Ways of Collecting Data
Data collected directly
We collect data directly from you when you register on the Website. We also collect data if you post a comment on the Website or ask us a question via phone or email or any other source of communication.
Data collected passively
We use tracking tools to collect data about your usage of our Website.
Data collected through third parties
We may receive data about you from third parties, such as other users, partners, or our affiliated companies. Such third parties may share with us data such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions by You taken on a third-party website, online services or apps.
When you sign into our Website with your SNS account or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Policy, of the data that you make available to us through the social media interface. This could include, without limitation, any data that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help centre for more information about how they share information when you choose to connect your account.
Usage of Data Collected
We use the data to identify you
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Customer Contact: We may use the data you provide to contact you for confirmation of a purchase on the Firm's Website or for other promotional purposes.
Contractual Obligations: We may use the data you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
Response to Requests or Questions: We may use your information to confirm your registration for rendering services we offer.
Review Website Trends and Customer Interests: We may use the data you have provided us to improve our Website and Services.
Security Purposes: We may use the information to protect the Firm, our customers, or the Firm's Website.
Other Permitted Uses: We may combine the data that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify data collected from you including via any permitted means including the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Website that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
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Disclosure of Your Data with Firm Personnel and Third Parties
Disclosure to Firm Personnel
Your data may be shared with Firm employees, advisors, and consultants on a need-to-know basis for our legitimate business purposes only to provide you with the Services.
Disclosure to Third Parties
Some of the data may also be shared with our designated service or solution providers who act as sub-processors for specific purposes, such as sending emails, analytics, monitoring, IT and related Website operations, maintenance and support, troubleshooting, and professional advisors such as lawyers, auditors, etc. We contractually require our Firm representatives, agents, service providers, and affiliates who may process personal or sensitive personal data/ information related to the services, to provide the same level of protection for personal or sensitive data as required under the applicable laws and regulations but in any case, not less than a reasonable degree of care. We use the personal data for our legitimate business purposes only as part of services and deliverables, to help us analyse and improve the use of our Services, to process and collect payments.
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Mandatory Disclosure
In accordance with our legal obligations, we may also transfer your data and information, subject to lawful requests and requirements, to governmental or statutory authorities, to public authorities for law enforcement or national security purposes, where required and applicable. We may also share it with a government agency or investigatory body if we are:
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Obligated under the applicable laws or in good faith to respond to court orders and processes; or
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Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
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Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
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Under a duty to disclose or share your personal data to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Firm, our customers, or others, or in the event of a claim or dispute relating to your use of our Services.
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Disclosure with Prior Consent
We may share your information other than as described in this Policy if we notify you and you consent to the sharing. Such disclosure will be made only after you have expressly consented to the same.
Storage of Information Collected
The Information collected will be stored in the secure servers and systems either owned by the Firm or retained by the Firm on a trusted third-party Website or secure server through the means of a written document which shall govern the storage of the Information on such Website or server, for the purposes of storing the Data collected. Currently, the Firm has retained the servers provided by Wix which is bound by terms of strict privacy with respect to any data stored on its services. In the event you have questions or concerns about the security measures adopted by Wix you can contact their data protection/ privacy team/ legal team or designated grievance officer at these organisations, whose contact details are available in its privacy policy.
Data Processing
The data may be stored and/or transferred in order to fulfil the agreed and lawful processing. Any transfer of data outside the region of data subjects will be done in compliance with the applicable Privacy acts and regulations.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at info@apmconsulting.in
Retention Period of Information Collected
The information will be collected for as long as is required to fulfil the purpose for which it was collected, and in accordance with tax, legal and regulatory requirements. The information will be retained by us unless you request the removal of the Information via a specific request or if there is a business/regulatory requirement mandating us to do so.
Your Rights with Respect to Information Stored
Subject to applicable law(s) and regulations in accordance with the laws in India, you have the following rights available to you in respect of your Personal or Sensitive data that is in our possession:
• to obtain a copy of your personal data together with information about how and on what basis that data is processed;
• to rectify inaccurate Information (including the right to have incomplete personal data completed);
• to request for erasing or updating your Information residing with us, subject to specific context and terms and conditions;
• to request a restriction on the processing of your Information under certain circumstances;
• to withdraw your consent to our processing of your Information (where that processing is based on your consent);
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to lodge a complaint with the relevant regulatory authority.
Data Security Precautions
We have in place appropriate technical and security measures to secure the information collected by us. We make reasonable efforts to restrict access to Information to only those employees, contractors, service providers, agents, affiliates and third parties who need such access in order to operate, develop, improve, or deliver our Services. We have implemented administrative, technical, and physical security measures to help prevent unauthorised access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any Information You transmit via our Website.
Breach by Third Parties
The Firm is not responsible for the confidentiality, security, or distribution of your information by our third-party partners, beyond the scope of our agreement with such partners. Likewise, the Firm is also not responsible for breaches or acts of such third parties. Further, the Firm shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of the Firm including but not limited to, acts of government, computer hacking or phishing, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User.
Minors
You must be 18 years of age to access the Website and the Services. By accessing the Services and providing Information to us you represent and warrant to Us that You are 18 years of age or older and that you have the legal right, authority and capacity to use all or part of the Services. Whilst the Services are not intended for use by minors, the Firm recognizes and respects the privacy of minors who may inadvertently use the Services. It is strongly recommended that parents and guardians supervise the online activities of minors/children and use parental control tools to help promote a safe environment for their children.
Linked Services & Third-Party Sites
The Website may contain links to third-party websites. If you click on one of the links to such third-party websites, you may be taken to websites we do not control. Any personal information about you collected whilst visiting such websites is not governed by this Policy. The Firm shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Firm Website. Please read the privacy policy of other websites carefully as this policy does not apply to the privacy practices of those websites. We are not responsible for these third-party websites.
This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
Cookies
Our Website and third parties with whom we partner may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:
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Authenticating users;
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Remembering user preferences and settings;
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Determining the popularity of content;
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Delivering and measuring the effectiveness of advertising campaigns;
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Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Firm's Website and use our Services, as well as when you visit other online sites and services.
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Jurisdiction
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Any disputes arising under this Policy or under the terms and conditions of use shall be governed by the laws of India.
The courts at Pune, India shall have the exclusive jurisdiction to hear and determine all disputes arising hereunder.
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Changes to this Policy
From time to time, we may amend or update this Privacy Policy. If this Privacy Policy changes in any way, we will post an updated version on the Website. We recommend you regularly review the Online Website to ensure that you are always aware of our practices and any changes to such. Any changes to this Policy will be effective upon posting to the Online Website. Your consent to the updated Privacy Policy shall be assumed by Your continued use of the Online Website.
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Your Consent
By using the Website, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. You are under no obligation to provide Information to us. However, when registering on our Website, or from time to time during your relationship with us, you may opt in or out of certain types of communications that may affect the Information we gather. We reserve the right to inform you that such opting out may prevent you from enjoying the full benefits of our Website.
Grievances
In accordance with Information Technology Act 2000 and the rules made and applicable there under, you may contact us via the below-mentioned contact information to discuss your grievances:
APM Consulting
Level 3, 93 M.G Road,
Pune, Maharashtra, 411001.
Customer care Email: info@apmconsulting.in
Phone Number: +91 77740 53754
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YOUR CONTINUED ACCESS TO OUR WEBSITE AND ITS SERVICES AND PURCHASING OF OUR PRODUCTS IMPLIES YOUR CONSENT TO SUCH COLLECTION, STORAGE, USE AND DISCLOSURE OF SUCH DATA OR INFORMATION.